Q: Why do I have to transfer my website? What does web site migration involve?

A: The website migration service that we are offering is free (to a certain extent). We will transfer your website(s) to our top–notch cloud hosting platform without you needing to do anything. We know from experience that changing hosting providers can lead to lost information and unwanted network downtime. That is why we will perform all that for you for free!We have highly professional administrators whose principal task is to make sure that your web site performs precisely as it did on your previous hosting platform. The administrators are well–versed in migrating custom–built websites, as well as websites that are based on well–known apps like Joomla and WordPress.

Q: Why do I have to transfer my website? What does web site migration involve?
Q: Web site migration sounds like lots of work. How much time will it take?

A: We try to accomplish all website migrations as quickly as possible. Nonetheless, we do not have a set time frame for web site migrations. There are several elements that you need to take into consideration – the very size of your website and the workload of our website migration staff, etc. We constantly strive to accomplish each migration in under 48 hours. With less sizeable websites, our team typically manages to finish within 24 hours.

Q: Web site migration sounds like lots of work. How much time will it take?
Q: My personal privacy concerns me. What details do you need?

A: We don’t need any private details. We will require, though, the login info for your current web hosting account as well as the name of the web site that you want to move.

Q: My personal privacy concerns me. What details do you need?
Q: The login details for my hosting account are delicate. How can I rely on you?

A: Client privacy is one of our chief concerns – this is why, both our payment page and our CP login page are protected with enterprise–grade SSLs. We employ security measures, which include, but are not limited to: physical, electronic and administrative methods to secure the data that we gather on the World Wide Web. And we’ve got a detailed and strict Privacy Policy, which specifies the types of information that we collect.

Q: The login details for my hosting account are delicate. How can I rely on you?
Q: Will my website be unavailable during the migration?

A: While we migrate your website, it will be available both in your web hosting account with us and in your account with your old hosting provider. Once the transfer is complete, we’ll make certain that everything is functioning correctly and that the integrity of your web content is not compromised prior to telling you that the migration is completed. Then we’ll instruct you how to move the domain name over to your hosting account with us and how to edit your DNS resource records.

Q: Will my website be unavailable during the migration?
Q: Will my current web hosting provider need to do anything?

A: Nah. We will never get in touch with your hosting provider about anything. They won’t be aware of the website transfer either.

Q: Will my current web hosting provider need to do anything?
Q: Does it make a difference what platform my present provider is using?

A: Yes. We support all common Linux–powered web hosting platforms. We do not support Windows–based web hosting platforms, since we don’t provide Windows web hosting services ourselves.We also don’t support proprietary web site building and administration user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.

Q: Does it make a difference what platform my present provider is using?