A 99.9% Server Uptime
Our shared web hosting system is based on a steady, top–class hardware configuration and a strongly modified variation of Linux. That is why, no matter what your website is, or how many website visitors you’ve got, or even in case there is a DDoS assault, our machines will stay up and your websites will remain visible online.
Our Linux shared web hosting packages packages offer a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our uptime guarantee stays the same.
A 99.9% Network Uptime
Aside from our cloud hosting platform, we’ve also set up our very own internal network in each one of our datacenters. Everything is based on first–class hardware components furnished by Juniper. And on each router, we have installed a firewall with a sophisticated set of rules to successfully sift out all questionable requests.
Thus, in each of our datacenter facilities – in our USA datacenter, in our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter as well as in our Australian datacenter, you will take advantage of a 99.9% network uptime guarantee. And this uptime guarantee is valid with all web hosting solutions in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, when it is your money at risk, you can’t feel really safe. This is why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. If you don’t feel content with our hosting service or in case you wish to get an even more robust hosting solution, like a Linux VPS packages or a Linux dedicated servers hosting packages – you will receive a full refund, without hidden fees or reimbursement taxes.
24/7 Technical Support
In case you own a hosting firm, your tech support engineers are of principal importance. For this reason, we have punctiliously gathered a very capable team of techs, each with lots of years of expertise behind his back. Thanks to them, we offer 24x7 support with all our hosting packages.
And not just that, our company offers a 1–hour response time guarantee. All client support tickets are answered in less than 60 minutes and our average support ticket response time is under 20 minutes!